We send a courtesy text message and email reminder 48-hours before your appt time to confirm. If you need to cancel, just call, or text our office 24 hours before your appt time to avoid a cancellation fee. We do require a 50% cancellation fee paid via Zelle, Venmo, or Apple Pay which will be applied to your next appt. If you prefer not to pay the cancel fee, unfortunately, we will not be able to schedule you an appt in the future.