We send a courtesy text reminder 24-hours in advance of your appointment to confirm and if you need to cancel and/or reschedule that would be the time to avoid a cancellation fee. *If you cancel within 24-hours of your appointment time, we do require a 40% cancellation fee paid via Zelle, Venmo, Apple Pay or Credit Card. If you prefer not to pay the cancellation fee; unfortunately, we will not be able to schedule you an Essential Nails appointment in the future.