No, gratuity is not included in your total services and tipping your Nail Tech is appreciated if you enjoy your experience.
We accept Cash, Zelle, Personal Check, Venmo, and Apple Pay. *There is a 4% service tax for all Venmo transactions.
We do love animals; however, that would be case by case as some Nail Techs may have allergies to certain animals. Please let us know of any animals in advance so we can inform your Nail Tech.
We DO NOT offer Fills, Acrylics or Hard Gel as a service. Please make sure your nails are free of acrylics and hard gel products. We do remove acrylic and hard gel products; however, it will be an add on service of $50.
We use a hospital grade Autoclave at the standard temperature of 121 degrees Celsius to clean and disinfect all our professional tools. An Autoclave is a medical sterilizer treatment which will inactivate all resistant bacterial spores in addition to fungi, bacteria, and viruses. Files, buffers, and pedicure bowl liners are 1-time customer use and disposed of after every service is completed.
*We offer our customers the option to purchase their own professional set of tools which comes with a buffer, file, nipper, clipper, and pusher so they can keep and use for future appointments.
We follow the 3 C’s…Optimal Customer Service & Experience, Convenience, and Consistent High Quality Nails
- Customer Service & Experience… We provide quick responses to inquiries, listen to what your needs are and customize your Mobile Nail experience specifically for you.
- Convenience…We drive to you and offer a 1:1 ultimate Mobile Nail experience in the comforts of your own environment or office. No need to pack up the kids and drive in traffic or experience long wait times at a traditional Nail Salon.
- Consistent Experience… We offer High Quality Nails every time you book.
Our Nail Tech’s speak English and are trained the Essential Mobile Nails way!
Regular and/or Gel single services 30-40 minutes- (time varies if we have to remove Gel)
Regular and/or Gel Combo services 60-80 minutes- (time varies if we have to remove Gel)
Dip Powder Mani- 60-75 minutes- (time varies if we have to remove Dip)
Dip and/or Gel Combo services- 105-120 minutes- (time varies if we have to remove Dip and/or Gel)
Depending on your ZIP CODE we service the following areas of Arizona. SCOTTSDALE, BILTMORE, PARADISE VALLEY, and ARCADIA which may have a travel fee.
We are continuing to expand our team and serve new locations, so check back here often and follow us on our Instagram page @EssentialMobileNails for updates.
We totally understand you want to be cautious which is why our team of Nail Specialists follow very strict protocols, wear masks and get COVID tested if symptoms are present. We would never put our customers or staff in harm’s way. We ask that customers wear masks also so they feel comfortable during their services.
We can provide your Essential Mobile Nails appointment wherever everyone is most comfortable, whether that be inside or outside. As long as we have a covered patio, access to warm water, a flat surface, a power outlet and comfortable temperatures. At times it may be too cold or warm outside and depending on the polish you choose it may not cure properly. If the temperature is too hot or cold your Nail Specialist will ask to complete your service inside so that your polish cures properly.
Essential Nails is a beauty and nail health focused service, and our Nail Technicians are NOT equipped to provide medical nail care. If you are diabetic or require special nail care please consult your health professional. Our staff can not lift customers out of bed or lift their limbs to provide a manicure and/or pedicure service, we do not treat fungus or have the ability to cut thick nails. Please share at the time of your booking if you have any type of medical condition.
We are not a medical service and Do Not treat any type of fungal bacteria build up on toes or hands. Please consult your PCP and/or Podiatrist for any Medical concerns and treatment needed.
Yes, it is possible for sun exposure and not removing sunscreen from your hands after application to your body to cause your light colored polish to fade and/or change color. You may also notice light colored polish fade and/or change color when wearing dark colored clothing.
We send a courtesy text message and email reminder 48-hours before your appt time to confirm. If you need to cancel, just call, or text our office 24 hours before your appt time to avoid a cancellation fee. We do require a 50% cancellation fee paid via Zelle, Venmo, or Apple Pay which will be applied to your next appt. If you prefer not to pay the cancel fee, unfortunately, we will not be able to schedule you an appt in the future.
Yes we offer Gift Cards for the following areas of AZ; Scottsdale, Biltmore, Arcadia, Paradise Valley and Tempe. To request a Gift Card please send us an email to info@essentialmobilenails.com sharing what balance you want to apply to your Gift Card, and how you’d like to pay: We accept Zelle, Venmo and Credit Cards. *Gift Card purchases are non-refundable.
While we don’t anticipate this occurring, it may happen for a variety of reasons. If so, please contact Essential Nails within 48 hours of your completed service, providing photos of the current state of your nails. *We understand some customers may not be completely satisfied with their nails and would just prefer a refund. If that is the case depending on the circumstances we will be happy to consider a refund; however, if a refund is given we will not be able to schedule you an Essential Nails appt in the future.
Yes, depending on your service location we do service Detox, Rehab, Hospice and Skilled Nursing facilities. A facility fee will be added to your service total.
Yes we do depending on your location. An apartment or condo fee is added to your service total.
Yes we do depending on your service location. A Resort or Hotel fee is added to your service total.
